On notes a camera and scan button doesn’t show up. How do I get it to show so I can scan? I just upgraded my phone but it still doesn’t show

On notes, a camera and scan button doesn’t show up. How do I get it to show so I can scan? I just upgraded my phone but it still doesn’t show



iPhone XR

Posted on Feb 7, 2021 7:38 AM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 11:42 AM

Hi there gracec24,


It sounds like you're unable to scan documents to add photos in the Notes app. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


To start, you'll want to be sure you're accessing this feature from either the iCloud or On My iPhone folder in your Folders list in Notes. Third-party accounts, like Gmail or Outlook, won't show the option to scan a document or add a photos in Notes.


If you're viewing the Notes list, tap the arrow next to 'Folders' at the top left corner of the screen. Learn more in the 'Create folders' section here:


Use Notes on your iPhone, iPad, and iPod touch


Also, have a look at the support articles below to find out more about scanning documents and adding attachments in Notes:


How to scan documents on your iPhone, iPad, or iPod touch

Add attachments to notes on iPhone


We hope this provides some clarity.


Cheers.


1 reply
Question marked as Top-ranking reply

Feb 9, 2021 11:42 AM in response to gracec24

Hi there gracec24,


It sounds like you're unable to scan documents to add photos in the Notes app. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


To start, you'll want to be sure you're accessing this feature from either the iCloud or On My iPhone folder in your Folders list in Notes. Third-party accounts, like Gmail or Outlook, won't show the option to scan a document or add a photos in Notes.


If you're viewing the Notes list, tap the arrow next to 'Folders' at the top left corner of the screen. Learn more in the 'Create folders' section here:


Use Notes on your iPhone, iPad, and iPod touch


Also, have a look at the support articles below to find out more about scanning documents and adding attachments in Notes:


How to scan documents on your iPhone, iPad, or iPod touch

Add attachments to notes on iPhone


We hope this provides some clarity.


Cheers.


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On notes a camera and scan button doesn’t show up. How do I get it to show so I can scan? I just upgraded my phone but it still doesn’t show

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