Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I locked my MacBook Air by mistake. I can’t open it

I locked my MacBook Air by mistake. I can’t open it

Posted on Feb 7, 2021 8:44 AM

Reply
Question marked as Best reply

Posted on Feb 9, 2021 11:57 AM

Hi Aztown,



We see you're having issues with opening your Mac after locking it. We'd be happy to help provide any assistance we can with that.




What steps did you take to lock the device, and what are you currently seeing on the display?



If it's asking for the Admin password, and you've forgotten this, check out this link: Change or reset the password of a macOS user account



If you've instead locked it via Find My, then this page should have the steps needed to unlock it: If your Mac is lost or stolen



Take care!

1 reply
Question marked as Best reply

Feb 9, 2021 11:57 AM in response to Aztown

Hi Aztown,



We see you're having issues with opening your Mac after locking it. We'd be happy to help provide any assistance we can with that.




What steps did you take to lock the device, and what are you currently seeing on the display?



If it's asking for the Admin password, and you've forgotten this, check out this link: Change or reset the password of a macOS user account



If you've instead locked it via Find My, then this page should have the steps needed to unlock it: If your Mac is lost or stolen



Take care!

I locked my MacBook Air by mistake. I can’t open it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.