My messages are not saying delivered even when I have good service
My messages to this specific contact are not saying delivered but it still shows up blue...and I have good service
iPhone X
Question marked as
User profile for user:
jdo_apple
User level:
Community Specialist
Hey there emry8866,
We understand you have one contact where messages are not saying delivered but the message still shows up in blue with the thread. We'll be happy to help.
It looks like you may have already seen these steps: If you can't send or receive messages on your iPhone, iPad, or iPod touch
However, we'd recommend double-checking that all steps have been completed from that page.
Another step would be to delete the conversation and start one fresh. Use the steps from the section "Delete a message or conversation" here: Use Messages on your iPhone, iPad, or iPod touch
We'd also recommend making sure that there are no blocks on either device for each other's number. Use the steps from the section "Manage your blocked phone numbers, contacts, and emails" here: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch
Beyond those steps, you could reach out to Apple Support directly, here: Get Support
Cheers!