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App store and Itunes

Hello, my phone is saying my account has been disabled in the APP store and Itunes? Why what do I need to do to get this fixed

iPhone X

Posted on Feb 7, 2021 10:57 AM

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Posted on Feb 7, 2021 11:01 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Best reply

Feb 7, 2021 11:01 AM in response to Tricia1234-

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

App store and Itunes

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