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I started a three month trial for Apple News+, but after a while I decided to get Apple One, which includes News+, but my old News + Subscription still shows up and is supposed to renew soon. Every time I go to cancel the subscription, I get an error saying that my request cannot be completed. How do I fix this? Note: This error appears in the iPadOS, iOS, and macOS app stores.
iPhone 11
Hi walterfromcordova,
Thanks for reaching out through Apple Support Communities! We're glad to help.
Rest assured, if you've got an existing subscription to News+, you don't need to cancel. It will be automatically cancelled when Apple One is renewed, and will be included in that subscription going forward.
The following guide has more information:
Bundle Apple subscriptions with Apple One
We're here for you if you've got any questions.
Have a great day!
Hi walterfromcordova,
Thanks for reaching out through Apple Support Communities! We're glad to help.
Rest assured, if you've got an existing subscription to News+, you don't need to cancel. It will be automatically cancelled when Apple One is renewed, and will be included in that subscription going forward.
The following guide has more information:
Bundle Apple subscriptions with Apple One
We're here for you if you've got any questions.
Have a great day!
Hi,
I also got a 3 month free news plus subscription. When I try to cancel the subscription I can’t. It just greys out the one month subscription but nothing happens. When I close App Store and reopen it, the subscription is still active. Please help!
Hi,
My issue has gotten worse. I have now been charged for the news subscription that I was supposed to get for free. Please help!
I was able to get help from Apple Support.
Unable to Cancel Apple News Subscription due to Error
