Complications disappeared from Watch app on iPhone

The Watch app on the phone is screwed up after the last update. I was able to restore my watch face and all complications using the watch screen only. Start with a Long Press in the center of the screen. When it pops up, tap EDIT. You’ll be in the Color edit mode. Tap the Complications tab at the top next to color. From there tap the face location where you want a complication. Then scroll through the complications list and tap the one you want. Move to the next spot and repeat. If for some reason it stops working, long press the screen to re-enter edit mode.

I worked with support yesterday and fixed it by unpairing the watch, rebooting the phone and watch, repairing and restoring from my backup of my watch.

once this was done I would use all the available complications again in the watch app on my phone.

Thank you for reaching out TRK_23,

We'd like to see how we can help with your Apple Watch app and that missing information.

We'd like to confirm that your Apple Watch is showing the missing Complications and Faces correctly and that the iPhone is the only device experiencing this behavior.

If so, we'd like to make sure that the Apple Watch is correctly paired with the iPhone. Use the following link to confirm that:

Set up and pair your Apple Watch with iPhone

Also, check out this article if you're noticing pairing issues:

If your Apple Watch isn't connected or paired with your iPhone

After reviewing those articles, keep us posted with your findings.

Cheers.

Same issue. To be clear:

1. Watch itself can add complications on it's own screen
2. iPhone watch app in "My Faces" doesn't show existing Complications on any face
3. All my chosen Complications are listed in the iPhone app in the "INSTALLED ON APPLE WATCH".
4. When I add a new face and copy it to the watch none of the complications show on the iPhone sample, but they appear on the watch.
5. In edit mode on the iPhone for any given face, all locations list complications as "Off". If I try to add one, all I get are very basic ones. If I add one of them, it replaces what is on the watch. Also, shows up on the watch face and the listing in "My Faces".

What do we do about this??

Thanks for following up with us TRK_23,

We'd like to continue troubleshooting this issue with you. We can understand the concern when your Complications and Faces aren't syncing between your iPhone and Apple Watch.

We'd like to have you offload the Apple Watch app, which will remove the app itself, but save your app data on the iPhone.

To do this go to Settings > General > iPhone Storage > Apple Watch app > Offload App. After the app has been removed from the iPhone, we'd like to have you redownload this app from the App Store. After the app has been reinstalled, we'd like to have you check to see if you still notice the same behavior.

We look forward to your findings.

Cheers.

I am having the same issue. To be clear, this isn’t about syncing complications from the phone to the app, it is that the Activity and many other complications just aren’t options on the phone Face Gallery anymore! And I just updated my phone. I have some options (Workout, BreAthe) but not Outlook, not Activity, not heart rate, no Apple complications…).

again, this isn’t about syncing, it is about the options offered at all on the phone.

Same here for me. Complications aren't showing in the Watch app, but on the Apple Watch itself.

Updating to the latest release now (iOS 14.5.1 and watchOS 7.3.1) to check if anything changes. Also deleted all my faces.

I am having the same issue with a brand new Apple Watch 6. Got it today, paired it with my phone and restored it from a backup of my Series 2 watch. All was good until I updated the Watch software to 7.4.1, at which point the iPhone Watch app stopped showing almost all complications (what a strange name) for face customizations. They still show on the watch the way I had them customized before but if I want to make changes it’s not possible. Also, the faces in the Watch app are often blank in the spots for complications. Something is not right.

You should update your iPhone to the latest iOS 14.7.1

An your Watch to the latest watchOS 7.6.1.

It shows "notification", "app view," and "dock", then "General".

In Faces it also doesn't show complications as "activity" nor "blood oxygen", even apple complications are not showing up.

Complications will only show if you select a Face that have complications.

Watch app > My Watch > select from MY FACES that you have.

This helped! I couldnt figure out how or why my apple watch settings had gotten so junked up. I still dont know how to uninstall or hide any apps that i load to my apple watch. the toggle to show the app on the watch is still greyed out so i can't turn it off but i will take the clean up resetting did.

I am having the same issues. When I attempt of offload the Watch app, the only option available is "Remove all Backups". I did delete the backups, still no other option.

Thank you.

Is not possible to offload this app. Any other solution?

I’m also missing complications on the iPhone Watch App. My only choices for watch face complications are Battery and and Cellular. Everything disappeared. This happened when I updated to 7.4.1.

Same thing here. iPhone X latest update and WatchOS latest update. No complications other than battery cellular or todays date. Whats going on with this? Has Apple identified this as a bug yet?