Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

purchase was not returned

I made in-app purchase but haven’t received what i paid for. So i tried to get refund by Apple and then i was sent an email saying that my money were returned. But i haven’t received any money back.

And i cannot ask for refund anymore,what should i do?

iPhone 11

Posted on Feb 7, 2021 4:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2021 5:22 PM

That usually refers to your account balance, not the credit card on file for your payment method.

3 replies

purchase was not returned

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.