New iPad screen not working. Does not respond to any touch. Can’t even turn it off

Catherine-1951 wrote:

My new iPad screen does not respond to touch. Can not log in or turn off

If iPad isn’t responding, do one of the following:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

What do you mean by “new iPad screen” not responding?

Apple and Apple Stores do not repair iPads, but only offer in/out of warranty device replacements.

Was this iPad's screen repaired/replaced by a third party electronics repair shop?

What year and model iPad do you own?

What iOS/iPadOS version was this iPad running?

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

Good Luck!