iPad Air 4 keeps restarting randomly

my iPad Air 4 just came in today and I’m already having problems. My iPads screen goes pink and then restarts every ten minutes or less. I’ve tried factory reset, restarting it, plugging it in and restarting but it’s still doing it. The battery will also change from 90% to 0 and then back again

Posted on Feb 8, 2021 12:23 PM

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Posted on Feb 10, 2021 11:15 AM

Hi laney267,


Thanks for coming to Apple Support Communities for help with your new iPad Air 4. It sounds like it has a pink screen and restarts.


Did you factory reset with a computer? Restore your iPhone, iPad, or iPod to factory settings.


If so, and the issue is still occurring, you may want to look into a return or exchange if you are still within the 14 days. Returns & Refunds


If you are outside the 14 days, please Contact Apple Support.


Have a fantastic day!



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Question marked as Top-ranking reply

Feb 10, 2021 11:15 AM in response to laney267

Hi laney267,


Thanks for coming to Apple Support Communities for help with your new iPad Air 4. It sounds like it has a pink screen and restarts.


Did you factory reset with a computer? Restore your iPhone, iPad, or iPod to factory settings.


If so, and the issue is still occurring, you may want to look into a return or exchange if you are still within the 14 days. Returns & Refunds


If you are outside the 14 days, please Contact Apple Support.


Have a fantastic day!



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iPad Air 4 keeps restarting randomly

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