Apple App Store problems

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Level 1

15 points

Why can't I download Facebook anymore from the Apple App Store to my iPhone?

iPhone 5, iOS 10

Posted on Feb 8, 2021 1:57 PM

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Answer 1

Top-ranking reply

Level 1

15 points

Thanks for the suggestions.

I connected my iPhone to my iMac. Opened up iTunes and if I remember correctly, updated my iPhone.

Then ran the AppStore from my phone and was able to download the Facebook app after resetting my password like I just did on my iMac.

Not sure how things got out of sync with both machines. Guess changes to my Apple ID on a couple occasions got FUBARed.

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Answer 2

Level 10

685,233 points

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

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Answer 3

Level 10

685,233 points

You are welcome.

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