My Mac when turned on had a green line running from top to bottom through the center of desktop while the rest of the screen is black

My MacBook Air screen is black when turned on with a green light running town the middle. The key board lights up and the computer is fully charged. There is also a sound like a piano key. Help.


MacBook Air 13″, 10.14

Posted on Feb 8, 2021 2:26 PM

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1 reply

Feb 10, 2021 7:03 AM in response to Sevilleclose

Hey Sevilleclose,


It looks like you're seeing an issue with the display on your Mac. We can understand wanting to get that resolved. We want to help.


That appears to be a hardware issue with the Mac. To get that resolved, you'll want to get the Mac in for service. You can learn more about your service options here: Mac Service and Repair


For further assistance or help setting up service, contact Apple Support here: Get Support


Thanks!

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My Mac when turned on had a green line running from top to bottom through the center of desktop while the rest of the screen is black

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