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iPad screen not responding to touch

My iPad had worked fabulously up until today. I can’t get the touch screen to recognize my finger or let me type in passcode. I don’t have cracks and it hasn’t been exposed to the elements so I’m at a loss. I tried to restart but since the screen is frozen, I can’t even slide the off button. Help!!

iPad, iPadOS 14

Posted on Feb 8, 2021 4:35 PM

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Question marked as Best reply

Posted on Feb 9, 2021 1:42 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

4 replies
Question marked as Best reply

Feb 9, 2021 1:42 AM in response to RedSonya773

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad screen not responding to touch

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