My beats keep connecting and will play a podcast or Spotify for a couple seconds before dropping it. I’ve tried all that was recommended with resetting the headphones, making my phone forget the device then reconnect, etc.

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My beats keep connecting and will play a podcast or Spotify for a couple seconds before dropping it. I’ve tried all that was recommended with resetting the headphones, making my phone forget the device then reconnect, etc.

Posted on Feb 9, 2021 6:52 AM

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Answer 1

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MrBill3

Level 10

103,588 points

Feb 9, 2021 8:15 AM in response to artisticadversary

Hello,

See if this helps:

If the sound from your wireless headphones cuts out or is distorted

Good luck.

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Answer 2

Feb 9, 2021 8:54 AM in response to MrBill3

I tried that as well. Neither of those worked. It also doesn’t have the audio cut but rather the entire Bluetooth connection is dropped. I have to turn off the beats then reconnect them to the Bluetooth.

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My beats keep connecting and will play a podcast or Spotify for a couple seconds before dropping it. I’ve tried all that was recommended with resetting the headphones, making my phone forget the device then reconnect, etc.

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