Apple music randomly stops shuffle

Any idea why Apple Music randomly stops shuffle? There's no rhyme or reason to it, sometimes it will go for most of the day before stopping shuffle, other times, it's almost immediate. I have a MacBook Pro 16" running Catalina 10.15.7 and all music is onboard, not streaming.

MacBook Pro 16″, macOS 10.15

Posted on Feb 9, 2021 11:46 AM

Reply
3 replies

Feb 11, 2021 11:51 AM in response to P-Wrecks

Hello P-Wrecks


It sounds like your,music stops shuffling. We understand how important this is you and we are here to help


First, let's revise whet recommendations outlined here: Shuffle or repeat songs in Music on Mac


If the issue persists can you provide a few more details? Does this happen while you are actuality listening to an album or playlist? Do you only notice this issue after closing the app? When did you first notice this? Also, which macOS version do you currently have installed?


Cheers!


Feb 11, 2021 12:19 PM in response to Brian_P7

I have been using Apple products for almost 20 years now. I usually have the entire library shuffling while i'm working. It seems random, although it seems to only do it while in the mini player window. I usually have the "Playing Next" expanded down to the bottom of the screen and sometimes it will knock the shuffle off once it gets to the bottom of that, other times it will go a couple of hours before knocking it off. There are over 28,000 songs, although i don't see how that should make a difference with the specs i have.


I have noticed that if i shut the shuffle off, then put it back on as soon as i open the app and press play, it seems to take.


I Just bought a new MacBook Pro in December and the issue has been going on from the day i got it. I am on Catalina 10.15.7 (19H512). 32 GB of memory and 773.8GB available of 1TB storage



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple music randomly stops shuffle

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.