White screen stuck

Hey there Byronksd,

We understand your MacBook Pro is booting to a white screen and you are unable to use it. We'll be happy to help.

To troubleshoot this, we recommend taking a few moments to go through the steps here: If your Mac starts up to a blank screen

This will guide you through a few things that may help like using Disk Utility and reinstalling macOS if needed.

Cheers!

Byronksd,

Thanks for going through those steps and the update on the issue. At this point, you would want to try and repair the disk with First Aid in Disk Utility. Use these steps: How to repair a Mac disk with Disk Utility

If the repair is successful, restart and see if you can boot normally. If you can't, you'll want to reinstall the operating system: How to reinstall macOS

If the repair was not successful, there may be a hardware issue. At that point, reach out to Apple Support for next steps or have it inspected. Use the two links below.

Get Support

Find Locations

Take care!

Byronksd,

We appreciate you trying those steps. At this point, it would be best to contact Apple directly or have your Mac inspected.

Contact Apple here: Get Support

Find locations with this link: Find Locations

Thanks!