My aol email account will not retrieve new emails. It’s says “Cannot get mail. No password provided for emailaddress@aol.com” please go to mail account settings and enter a password. I’ve done that several times on my iPhone and iPad. Also reset network settings. Both are updated to new iOS. Deleted aol mail from accounts on iPad first and now I cannot add it back in mail accounts. Still not working on iPhone. See attached photo for the pop up I keep getting.
iPhone 11 Pro Max
I did some research for you. AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.
2. Click Generate app password or Manage app passwords.
3. Select your app from the drop down menu and click Generate.
4. Follow the instructions below the password.
- Be sure to enter the password into your app without any spaces.
5. Click Done.
6. Use this app password and your email address to sign in to your email app.
Axel F.
Thank you very much for your help.
I will. I just can’t call them until next week. But I’ll let y’all know.
Did you get your rate limited issue resolved with AOL? I am having the same thing suddenly as of two days ago - AOL rep not able to help much.
it worked for me as well....thank you!!! You figured it out when both Apple and Verizon techs could not. Much appreciated!!
Oh my god you changed my life. I’ve been dealing with this for months. Thank you!
You are most welcome. Glad it worked out for you.
Axel F.
Ditto 👍🏻
You are welcome.
Axel F.
You are welcome. Glad this worked out for you.
Axel F.
I followed Axel's steps and it did not work for me. I also have a VPN, but I turned it off. Any other suggestions? thanks.
Glad you have this resolved and thanks for posting the summary.
Axel F.
What do you mean by "special code/password"? I cannot seem to find this secret AOL password that might work.
You are welcome. Glad you have figured this out for yourself. Hey, I used to be a huge fan of the Cheese Grader Mac Pro (probably still am).
Axel F.
I did as instructed, generated a password, typed it into the password field, and got the same message to go to mail account settings and enter a password - from the screen where I just entered the password??!
Lisa
Hello Christine,
Are you certain that you do not have 2-factor Authorization for your AOL account? From my understanding, AOL now requires the accounts to have it. I know that you have stated that the instructions, above, won't work for you however have you tried them regardless? If haven't given it a shot then please try it so that you know whether 2-Factor Authentication is active on your account or not.
Axel F.
AOL mail error
