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My aol email account will not retrieve new emails. It’s says “Cannot get mail. No password provided for emailaddress@aol.com” please go to mail account settings and enter a password. I’ve done that several times on my iPhone and iPad. Also reset network settings. Both are updated to new iOS. Deleted aol mail from accounts on iPad first and now I cannot add it back in mail accounts. Still not working on iPhone. See attached photo for the pop up I keep getting.
iPhone 11 Pro Max
I did some research for you. AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:
If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.
2. Click Generate app password or Manage app passwords.
3. Select your app from the drop down menu and click Generate.
4. Follow the instructions below the password.
- Be sure to enter the password into your app without any spaces.
5. Click Done.
6. Use this app password and your email address to sign in to your email app.
Axel F.
You are welcome. Glad this worked out for you.
Axel F.
I followed Axel's steps and it did not work for me. I also have a VPN, but I turned it off. Any other suggestions? thanks.
Glad you have this resolved and thanks for posting the summary.
Axel F.
What do you mean by "special code/password"? I cannot seem to find this secret AOL password that might work.
You are welcome. Glad you have figured this out for yourself. Hey, I used to be a huge fan of the Cheese Grader Mac Pro (probably still am).
Axel F.
AOL mail error
