Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Authentication error in email outgoing client

Hi, I'm trying to configure the email outgoing client, for use with error msgs in TECHTOOL PRO 13 (Big Sur 11.2) on a MAC PRO late 2013. I've tried the two options above, both gave me authentication error. Can some one help me pls? Tks


OUTGOING server: smtp.mail.me.com

Port: 587

Use SSL, then I tried the other option, then I tried with both marked

I've input my ICLOUD username and password. I suspect the problem occurs because I'm using the two-factor authentication option, so TECHTOOL cannot use it.

Can someone confirm if this is the issue?

Posted on Feb 9, 2021 6:26 PM

Reply
Question marked as Best reply

Posted on Feb 11, 2021 2:48 PM

Hello Nickel_C


It sounds like you are getting an authentication error in your email client. We understand how important this is to you and we are here to help.


Let's verify all of the settings are correct by reviewing this article: Mail server settings for iCloud email clients


If the issue persists, you can try to generate an app specific password using this article: Using app-specific passwords


Let us know if the issue persists.


Cheers!

Similar questions

3 replies
Question marked as Best reply

Feb 11, 2021 2:48 PM in response to Nickel_C

Hello Nickel_C


It sounds like you are getting an authentication error in your email client. We understand how important this is to you and we are here to help.


Let's verify all of the settings are correct by reviewing this article: Mail server settings for iCloud email clients


If the issue persists, you can try to generate an app specific password using this article: Using app-specific passwords


Let us know if the issue persists.


Cheers!

Authentication error in email outgoing client

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.