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Nickel_C Author

Level 1

4 points

Authentication error in email outgoing client

Hi, I'm trying to configure the email outgoing client, for use with error msgs in TECHTOOL PRO 13 (Big Sur 11.2) on a MAC PRO late 2013. I've tried the two options above, both gave me authentication error. Can some one help me pls? Tks

OUTGOING server: smtp.mail.me.com

Port: 587

Use SSL, then I tried the other option, then I tried with both marked

I've input my ICLOUD username and password. I suspect the problem occurs because I'm using the two-factor authentication option, so TECHTOOL cannot use it.

Can someone confirm if this is the issue?

Posted on Feb 9, 2021 6:26 PM

Top-ranking reply

CarlAVII

Community Specialist

Posted on Feb 11, 2021 2:48 PM

Hello Nickel_C

It sounds like you are getting an authentication error in your email client. We understand how important this is to you and we are here to help.

Let's verify all of the settings are correct by reviewing this article: Mail server settings for iCloud email clients

If the issue persists, you can try to generate an app specific password using this article: Using app-specific passwords

Let us know if the issue persists.

Cheers!

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Authentication error in email outgoing client

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