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Why is my account suspended?

Why can’t I download apps?

iPhone XR, iOS 14

Posted on Feb 9, 2021 6:46 PM

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Question marked as Best reply

Posted on Feb 10, 2021 9:23 AM

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Best reply

Feb 10, 2021 9:23 AM in response to Sbrowne1967

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Why is my account suspended?

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