All of my email subfolders are missing on ipad after ios 14.4 update. how can I recover them
All of my email subfolders have disappeared since updating to iOS 14.4 on my iPad. How do I recover those sub folders?
User profile for user:
Brittany1416
User level:
Community Specialist
Hello Nuyearsgal,
We understand that some email folders are missing, and we'd like to see how we can help.
To help us get a better understanding of the issue, we’d like to ask a few questions.
- Just to confirm, are you using the Apple Mail app, or another email application?
- What type of email account are you using? If you're using multiple email accounts, are folders/mailboxes missing for all accounts, or just a specific one?
- If you restart your device, does that help? Restart your iPad
In the meantime, you can find some good information about folders and mailboxes here: Use mailboxes to organize email on your iPhone, iPad, or iPod touch
Take care!