I was reading an e-book on the Libby app on my iPad. When I returned to the book the next day, it was frozen on the page and I can't get it to budge from that page. My e-mail, Kindle, etc. are working normally on the iPad.
Thanks for responding, but I'm not sure what you mean. If I leave Libby and return, it's still frozen. Do you mean add the Libby app again to my iPad? If so, I don't know how to do that (my library helped me do it before), but I can try to find out.
Thanks for responding, but I'm not sure what you mean. If I leave Libby and return, it's still frozen. Do you mean add the Libby app again to my iPad? If so, I don't know how to do that (my library helped me do it before), but I can try to find out.
Thanks! Deleting Libby and adding it back makes sense to me. I think I've figured out how to delete it, but how do I add it back? I'm very inexperienced at this stuff!
Search for it in the App Store. You'll see a little cloud with a down arrow. Tap on that to re-install. You'll need your library information to log in again.
Quit and relaunch the app.
contact the developer saying there is a bug
Delete the app and add it back.
I did it and it worked! Thanks so much for helping an Apple neophyte! And thanks to the others who tried to help me.
Glad you got it working!
Best of luck.
Libby app on iPad is frozen on a book page
