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Apple Books freezes / hangs

Hi,


It seems that there is a bug in Apple Books. It freezes / hangs whenever I try to open a book. It happens consistently on both on my old iPhone 6S and the new 11 Pro. A workaround on the older phone is to long-click on the app, and then it will offer reading recent books, and then I can read it. Obviously that limits your reading possibilities quite heavily, and it doesn't work on 11 Pro.

Deleting and reinstalling the app didn't help.


Csaba

Posted on Oct 7, 2019 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2019 2:31 PM

Hi csaba256,


I understand you've been running into some issues using Books on two different devices.


Reinstalling the app was a great start.


If you haven't already, try opening a book while you're connected to cellular data, and test again while connected to Wi-Fi; does one seem to work as expected?


As another possibility, have you updated your devices to iOS 13.1.2? If not, give that a try to see if that helps: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch


Feel free to reply back with the results of trying the steps above. Best wishes.

6 replies
Question marked as Top-ranking reply

Oct 9, 2019 2:31 PM in response to csaba256

Hi csaba256,


I understand you've been running into some issues using Books on two different devices.


Reinstalling the app was a great start.


If you haven't already, try opening a book while you're connected to cellular data, and test again while connected to Wi-Fi; does one seem to work as expected?


As another possibility, have you updated your devices to iOS 13.1.2? If not, give that a try to see if that helps: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch


Feel free to reply back with the results of trying the steps above. Best wishes.

Apple Books freezes / hangs

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