You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi,
It seems that there is a bug in Apple Books. It freezes / hangs whenever I try to open a book. It happens consistently on both on my old iPhone 6S and the new 11 Pro. A workaround on the older phone is to long-click on the app, and then it will offer reading recent books, and then I can read it. Obviously that limits your reading possibilities quite heavily, and it doesn't work on 11 Pro.
Deleting and reinstalling the app didn't help.
Csaba
Hi csaba256,
I understand you've been running into some issues using Books on two different devices.
Reinstalling the app was a great start.
If you haven't already, try opening a book while you're connected to cellular data, and test again while connected to Wi-Fi; does one seem to work as expected?
As another possibility, have you updated your devices to iOS 13.1.2? If not, give that a try to see if that helps: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch
Feel free to reply back with the results of trying the steps above. Best wishes.
Hi csaba256,
I understand you've been running into some issues using Books on two different devices.
Reinstalling the app was a great start.
If you haven't already, try opening a book while you're connected to cellular data, and test again while connected to Wi-Fi; does one seem to work as expected?
As another possibility, have you updated your devices to iOS 13.1.2? If not, give that a try to see if that helps: How to back up your iPhone, iPad, and iPod touch and Update your iPhone, iPad, or iPod touch
Feel free to reply back with the results of trying the steps above. Best wishes.
I solved it myself with the following:
Works!
Hello csaba256,
Thanks for the updated information. If you've reinstalled the app and you're on iOS 13.1.2 already, I recommend getting in touch with Apple to help further: Contact Apple Support
Cheers.
I’m not alone with the problem:
Hi chris_g1,
I’m already on the latest iOS. Wifi / 4G doesn’t make a difference.
Thanks,
Csaba
Hello csaba256,
Thanks for replying to share that solution. Take care.
Apple Books freezes / hangs
