You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The back of my phone is cracked, is replacement covered?

The back of my phone is cracked from dropping it, is this covered for replacement?

iPhone 11 Pro, iOS 14

Posted on Feb 10, 2021 10:04 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2021 10:21 AM

The rear glass can not be repaired and the device must be replaced.

Accidental damage is not covered by the standard warranty.

1 reply

The back of my phone is cracked, is replacement covered?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.