You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I'm on Windows 10 - new computer. After installing iCloud for Windows, under iCloud Photos my photos are showing up with a HEIC extension. On my old Windows 10 PC, they were JPG. How do I change this back? See photo below for reference.
Thanks in advance,
Brian
Hello Brian,
Thanks for visiting Apple Support Communities. We understand that your photos are now showing in the HEIF format. There is an option on your iPhone to change the capturing format so they're more compatible with other devices. Take a look at the following guide for those steps and more: Using HEIF or HEVC media on Apple devices
You may be able to use the iCloud website to get a JPEG version. Take a look at the information under "Download photos and videos" here: Upload and download photos using iCloud.com
Thanks again, and take care.
Hello Brian,
Thanks for visiting Apple Support Communities. We understand that your photos are now showing in the HEIF format. There is an option on your iPhone to change the capturing format so they're more compatible with other devices. Take a look at the following guide for those steps and more: Using HEIF or HEVC media on Apple devices
You may be able to use the iCloud website to get a JPEG version. Take a look at the information under "Download photos and videos" here: Upload and download photos using iCloud.com
Thanks again, and take care.
HEIC downloaded as photo format for iCloud for Windows - I want JPG
