my iphone x stack on loading in apple music

how to fix this - it’s stack on loading on brose or search - i can reach library

i did reset app and iphone many times- did not help ...


what to do?


iPhone XS, iOS 14

Posted on Feb 10, 2021 1:12 PM

Reply
2 replies

Feb 12, 2021 7:03 PM in response to Sinan Wasif

Hello Sinan Wasif,


It sounds like you need help with Apple Music loading.


To clarify, did you try force closing the Music app and restarting your iPhone? If not, try that as guided in the steps below.


Close an app on your iPhone or iPod touch

Restart your iPhone


Additionally, we'd recommend trying to disconnect from WiFi and try searching through cellular data. You can also try a different WiFi network as well.


That should help to clear that up for you, but feel free to reach back out if you need further help.


Take care!

Feb 12, 2021 11:29 PM in response to Eric--F

hi

i did all type of

1- restart or force start iphone x -

2- disconnect wifi, connect again

3- disconnect wifi and search apple music through mobil net service

4- i actually deleted apple music app with risk of all losing all my purchased music - i have backup on my Mac Air

5- connected iphone x with other iphones via hotspot

6- etc etc etc


now the good news - i did give up for two days - third day i started the app and all worked again as usual ...


no idea what type of SW bug was that ....




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my iphone x stack on loading in apple music

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