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Apple music not loading at all

I tried everything, restart device, reset network, signout etc. Its just stuck on loading. Something like it cant process login into apple id in apple music or something, same issue when ur wifi/5g not working when u connected, any fix for this or tips? thank you



also when i try turn off library sync my phone just freezes and nothing changes(i need to close everything and after goin into settings again library sync toggled on i just cant disable it)

app reinstall not helps

iPhone 13

Posted on Aug 16, 2023 10:38 PM

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Question marked as Top-ranking reply

Posted on Apr 3, 2024 4:11 PM

My Apple Music app won’t load. What’s up!

6 replies

Aug 17, 2023 6:09 PM in response to rpdl

Hello rpdl,


Thank you for reaching out in Apple Support Communities. You've done an excellent job with the troubleshooting steps that were performed. There is one step we recommend for you to verify and that is to ensure that your iPhone is updated to iOS 16.6. This is the latest update that's available and it helps to provide software improvements that may you with using Apple Music. If needed, here are the steps on how to update the software on your iPhone:


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

These steps are outlined in this article if you need to reference them: Update your iPhone or iPad - Apple Support


Kind regards.



Apple music not loading at all

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