You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charliek1996 Author

Level 1

5 points

Password/locked out

This iphone11 won't accept the password for some reason. We do the instructions, but it keeps going to the image to connect it to a laptop. What do we do?

iPhone 11

Posted on Feb 10, 2021 9:13 PM

Top-ranking reply

Jitterjatter

Level 1

111 points

Posted on Feb 10, 2021 9:24 PM

Hey there Charliek1969!

I understand your frustration with this issue. If you’d kindly follow this article, I believe it can be of assistance.

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

Please let me know if this issue hasn’t been fixed after following this article.

Good luck,

Jitter

View in context

Password/locked out

Similar questions