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Level 1

4 points

Engraving

Hi guys,

I got an engraved iPad Air for my birthday.

Sent it in for repair but was advised I would be getting a replacement.

Will the replacement have my engraved message?

iPad Air 3 Wi-Fi

Posted on Feb 11, 2021 1:33 AM

Top-ranking reply

Community+ 2024

Level 10

291,524 points

Posted on Feb 11, 2021 2:09 AM

Your iPad, if replaced, is very unlikely to be engraved.

Replacement devices are normally reconditioned devices from repaired stock - but will be the same model and specification as that being replaced.

Device engraving, from Apple, is only available for new items direct from manufacturing (in China).

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