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Iphone 11 boot loop

so for some background i got this phone within the last few weeks because my old Iphone 8 fell into some liquid and stopped working for about a week. i got the new phone and thought i lost all my pictures on my old one (which there are around 2100 pictures on it). earlier i decided to check if my old phone would turn on and it did giving me access to the pictures so i backed it up on Itunes and ran the backup on my new phone. after the back up completed my new phone went into a restarting boot loop and it went black screen, apple logo, backlit black screen, black screen. my computer while not pick it up and it seems the only thing i can do is turn it off completely. id really like some help with this because im not going to pay someone to fix a phone that seemingly broke itself using your software as intended. i just want to use my new phone.

iPhone 11, iOS 14

Posted on Feb 11, 2021 2:45 AM

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Feb 13, 2021 2:38 PM in response to BradyCoauette

Greetings BradyCoauette,


We understand that you are having some difficulty powering on your ipHone after restoring a backup, and we'd like to help. Begin by following the guidance found here:


If the screen isn’t working on your iPhone or iPad


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Take care.

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Iphone 11 boot loop

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