You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Could not receive text messages on my physical SIM card

I've iPhone XS and I started using dual SIM recently. However, I'm receiving text messages only to the number associated with the eSIM, which is my AT&T account. I don't receive messages sent to my physical SIM card which is another provider (not AT&T). I've eSIM configured as the primary number and the physical SIM as the secondary number. Thoughts?

iPhone XS Max, iOS 14

Posted on Feb 11, 2021 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2021 6:47 AM

Contact the carrier for the physical SIM; text messaging is a carrier function.

2 replies

Could not receive text messages on my physical SIM card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.