My MacBook no longer backs up to time machine - it just stopped suddenly a few months ago. We tried an external hard drive but it wouldn't 'see' it even though it would access files. Any ideas? Getting a bit worried that it hasn't backed up for 6 weeks. Thanks in advance, Ros
MacBook Pro 13″, macOS 10.15
Hi ros281,
We understand you're unable to back up your computer. We're happy to help.
To get started, we'd suggest providing more specific details about the issue you have. What is happening when you navigate to System Preferences > Time Machine, and select the Backup option? Is it grayed out? Does the backup process start but just stays stuck in the same place and doesn't progress? Are you getting some sort of error? Etc.
Answers to questions like these will help give the community a better idea of the exact issue you're seeing so members can provide more relevant responses.
In the meantime, here's some basic steps for backing up with Time Machine that may be helpful: Back up your Mac with Time Machine
We look forward to your response. Cheers!
Hi Eric,
Thanks for your response. I will go through the steps you sent and get back to you.
I was previously getting an error message like unable to complete back up so I turned it off!
Let me try this and I'll update you.
Kind regards
Ros
Time machine back ups
