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Level 1

4 points

locked out of ipod touch

i reset my ipod touch a few years ago without logging out of the apple id or removing the password. now im trying to unlock the device but its in activation lock. its asking to enter the apple id used in the device, but after entering it it says incorrect apple id. what to do?

Posted on Feb 11, 2021 9:41 AM

Best reply

bobjbkln

Level 6

9,925 points

Posted on Feb 11, 2021 8:07 PM

See if this helps: How to remove Activation Lock https://support.apple.com/en-us/HT201441

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