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Apps and Camera Roll

When I am trying to download an app like Snapchat or WhatsApp it keeps on saying you need to review my account when my cloud and Apple ID is setup. They also told me that if I put in my old SIM card then I will get all my photos and videos back but it says not photos and no videos can you please help. Thank you and have a blessed day.

Posted on Feb 11, 2021 10:10 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2021 10:16 AM

Are you being asked to verify your payment information? Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad   

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1 reply
Question marked as Top-ranking reply

Feb 11, 2021 10:16 AM in response to treasure115

Are you being asked to verify your payment information? Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


How to Fix “Verification Required” for Apps Downloads on iPhone and iPad   

Apps and Camera Roll

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