subscription not showing in app
subscription not showing in app
iPhone 11 Pro
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User profile for user:
Matthew.S81
User level:
Community Specialist
Hello tycoma03,
Is it the case that you just signed up for a subscription but it's not showing up in your app?
If so, here are some resources and troubleshooting steps that might help:
Check your subscription in Settings > [Your Name] > Subscriptions and ensure the desired subscription is there. Steps 1 - 3 in Change your subscription from Apple.
- If the subscription is there:
- Restart your iPhone and look again.
- If it continues update the app and check again. How to manually update apps on your Apple device.
- If the subscription is not there:
- Make sure you are signed into the correct Apple ID.
- Check your purchase history. See your purchase history for the App Store, iTunes Store, and more
- Check your payment method. Change, add, or remove Apple ID payment methods
Hope this information helps.
Have a good day.