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Level 1

4 points

Activation Lock issues

I tried upgrading my IOS and for some reason it reset my phone. Now i cant sign in to my phone. The icloud account used has the same first letter of what I am used to but it just wont unlock and I am confused. it keeps giving me this message "The Apple ID ****** cannot be used to unlock this Iphone.

At this point I am befuddled and really upset. Please help.

Posted on Feb 11, 2021 2:41 PM

Best reply

Niel

Level 10

727,763 points

Posted on Feb 11, 2021 2:48 PM

If it's locked to a different Apple ID, sign in with that one or contact the person who can.

If it's locked to the one you're using, click here and contact Apple.

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Activation Lock issues

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