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Cellular tab/option in my settings is missing

Cellular tab/option is missing in my settings. I have iphone 11 and use dual sim cards (currently in Beijing, China). I believe since newest upgrade 14.4 this tab disappeared. How to return back please?

iPhone 11, iOS 14

Posted on Feb 11, 2021 5:48 PM

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5 replies

Feb 11, 2021 5:54 PM in response to aleksandar271

I'd recommend ensuring you have a recent backup of your iPad:

How to back up your iPhone, iPad, and iPod touch


Then follow these steps to reinstall the iOS software to your iPhone as detailed here:


https://support.apple.com/en-us/HT203122

After this process is complete, check to see if your Cellular menu has returned, as well as checking for the details you see missing in Settings > General > About.

Feb 11, 2021 7:09 PM in response to aleksandar271

If you haven’t tried my above suggestion to do a reset and clean install and then restore...


and you have also done a simple reboot of the phone...


you could also try seeing if you can update your carrier settings manually.


To manually check for and install a carrier settings update:

Make sure that your device is connected to a Wi-Fi network.

Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.


Feb 11, 2021 7:20 PM in response to r_scheid

Thanks a lot! I did already all those “light” tips like simple rebooting and turn on and off airplane mode, mobile operator settings and nothing changed. I usually use the latest updates on both ios and carrier services too. Still thinking to do the hard reset and clean install the ios since it will require a lot of work and time consuming for me now.... did not expect this disappearing tab but it is what it is. Thank you again.

Cellular tab/option in my settings is missing

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