Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
Cellular tab/option is missing in my settings. I have iphone 11 and use dual sim cards (currently in Beijing, China). I believe since newest upgrade 14.4 this tab disappeared. How to return back please?
iPhone 11, iOS 14
I am in Beijing , China. Using dual sim iphone 11 model for this market. It is cellular option where you select which sim/operator will use. This option/tab disappeared with the newest ios upgrade. Not related to mobile data. Thank you
I'd recommend ensuring you have a recent backup of your iPad:
How to back up your iPhone, iPad, and iPod touch
Then follow these steps to reinstall the iOS software to your iPhone as detailed here:
https://support.apple.com/en-us/HT203122
After this process is complete, check to see if your Cellular menu has returned, as well as checking for the details you see missing in Settings > General > About.
If you haven’t tried my above suggestion to do a reset and clean install and then restore...
and you have also done a simple reboot of the phone...
you could also try seeing if you can update your carrier settings manually.
To manually check for and install a carrier settings update:
Make sure that your device is connected to a Wi-Fi network.
Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
Thanks a lot! I did already all those “light” tips like simple rebooting and turn on and off airplane mode, mobile operator settings and nothing changed. I usually use the latest updates on both ios and carrier services too. Still thinking to do the hard reset and clean install the ios since it will require a lot of work and time consuming for me now.... did not expect this disappearing tab but it is what it is. Thank you again.
Where are you located? In the US it says Cellular, in other countries it says Mobile Data.
Cellular tab/option in my settings is missing
