I M BUYING SECOND HAND IPHONE 6 HIS PHONE IS ALL RESETTING BUT I M STARTED THE PHONE NEW CONDITION BUT APPLE ID IS FIRST MOBILE OWNER MY PHONE IS NOT OPEN

I M BUYING SECOND HAND IPHONE 6 HIS PHONE IS ALL RESETTING BUT I M STARTED THE PHONE NEW CONDITION BUT APPLE ID IS FIRST MOBILE OWNER MY PHONE IS NOT OPEN MY SELF APPLE ID

MY PHONE IS NOT OPEN PLS SUGGEST

iPhone 6, iOS 12

Posted on Feb 11, 2021 7:45 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2021 7:51 PM

Is this what you are seeing? -->


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using the log-in information for the account that applied the lock. If you know this information click on the link to read how to "Turn off Activation Lock." --> https://support.apple.com/HT201441


If you do not know the Apple ID and password and you are not the original owner, get the owner of the account to remove the lock, or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.


This is what the owner should have done: What to do before selling or giving away your iPhone, iPad, or iPod touch [or if you received one that had not been erased] - "Use these steps to remove your personal information from a device, even if you don't have it anymore." --> https://support.apple.com/HT201351


1 reply
Question marked as Top-ranking reply

Feb 11, 2021 7:51 PM in response to hemant108

Is this what you are seeing? -->


"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using the log-in information for the account that applied the lock. If you know this information click on the link to read how to "Turn off Activation Lock." --> https://support.apple.com/HT201441


If you do not know the Apple ID and password and you are not the original owner, get the owner of the account to remove the lock, or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.


This is what the owner should have done: What to do before selling or giving away your iPhone, iPad, or iPod touch [or if you received one that had not been erased] - "Use these steps to remove your personal information from a device, even if you don't have it anymore." --> https://support.apple.com/HT201351


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I M BUYING SECOND HAND IPHONE 6 HIS PHONE IS ALL RESETTING BUT I M STARTED THE PHONE NEW CONDITION BUT APPLE ID IS FIRST MOBILE OWNER MY PHONE IS NOT OPEN

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.