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Favorites in Contacts

My favorites are gone (14.4). Why? I use this feature instead of scrolling or searching hundreds of contacts!

Posted on Feb 12, 2021 8:37 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2021 9:04 AM

Hello Cjchatham,


Thank you for clarifying which app you're going in to. The Favorites tab will be located in the Phone application. Once in the Phone app you'll see tabs at the bottom for Favorites, Recents, Contacts, Keypad, and Voicemail. You won't see the favorites tab in the Contacts application. You can use the contacts app to mark new Contacts as favorites, and those will appear in the Favorites tab of the Phone app.


Have a great day!

4 replies
Question marked as Top-ranking reply

Feb 16, 2021 9:04 AM in response to Cjchatham

Hello Cjchatham,


Thank you for clarifying which app you're going in to. The Favorites tab will be located in the Phone application. Once in the Phone app you'll see tabs at the bottom for Favorites, Recents, Contacts, Keypad, and Voicemail. You won't see the favorites tab in the Contacts application. You can use the contacts app to mark new Contacts as favorites, and those will appear in the Favorites tab of the Phone app.


Have a great day!

Feb 15, 2021 11:59 AM in response to karina184

From my Apple pre-installed Contacts App, there used to be choices at the bottom of the screen when I opened Contacts. I don’t recall what all they were, but the bottom left was a star* where I could look at just my contacts I had starred as favorites. I had less than 10 people and it was very easy to find them rather than scroll through all contacts or search. This feature is gone. When I open contacts they are listed, starting with ‘A’ and there is a search box at the top and mini alphabet down the right side. I don’t know why is was discontinued in iOS14.

Feb 15, 2021 8:28 AM in response to Cjchatham

Hello Cjchatham,


It sounds as though Favorites has disappeared from the Phone application. To clarify a bit further, is the Favorites tab missing, or were contacts that you had chose as your Favorites missing? If the tab exists are you able to re-add contacts to your Favorites?


Manage and delete contacts on your iPhone, iPad, or iPod touch


The above article provides the steps for adding your contacts to Favorites.


Have a wonderful week!

Favorites in Contacts

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