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Sadhaika Author

Level 1

15 points

My new iPhone SE will not lock

I have a new iPhone SE and it will not lock, even when I hit the lock button on the side.

iPhone SE, iOS 14

Posted on Feb 12, 2021 8:58 AM

Top-ranking reply

ShannonM1

Community Specialist

Posted on Feb 17, 2021 8:31 AM

Hello Sadhaika,

We understand that you're having trouble locking your iPhone SE using these steps:

Wake and unlock iPhone - Apple Support

Do you have any kind of case on the iPhone? If so, please remove the case and test it again. We just want to rule out any interference regarding the side button.

We look forward to hearing back from you!

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My new iPhone SE will not lock

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