Apple Event: May 7th at 7 am PT
I returned my old iPod Classic to Apple Plymouth UK and bought a reconditioned one. But it will not synchronise with my iMac - it gets no further than "software loading". Apple Support say they no longer support that old software (great considering Apple sold me this 2 months ago!)
iPod Classic
Ideally the max. temp isn't supposed to exceed 50c but not too bad. The pending sector could cause a problem if it contains any critical data like a folder. It ought to be possible to restore or reformat the device to clear that up. Not really ideal to have a refurbished device with a problem out of the box but if you can get that pending sector cleared up it could be fine. You might try the DFU restore method or reformatting the device with Disk Utility and then seeing if you can restore it in Finder.
tt2
Ideally the max. temp isn't supposed to exceed 50c but not too bad. The pending sector could cause a problem if it contains any critical data like a folder. It ought to be possible to restore or reformat the device to clear that up. Not really ideal to have a refurbished device with a problem out of the box but if you can get that pending sector cleared up it could be fine. You might try the DFU restore method or reformatting the device with Disk Utility and then seeing if you can restore it in Finder.
tt2
Diagnostics mode on the classic doesn't require a computer. The blue text in my post is a link where you'll find the details in the section Check your iPod with Diagnostics Mode. iPod classics are supplied formatted for Windows. I found that Catalina didn't like my classic unless I had it reformatted for Mac. Oddly Big Sur seems to be OK with either format. You may need to restore your iPod on another computer, but I'd like to run through the stats just in case you've been sold a lemon that you need to return immediately.
tt2
Thanks very much for your help. I followed that and ....
Retracts : 1
Reallocs : 0
Pending Sectors :1
Power on hours :126
Start/Stops : 13174
Temp : current 23c
Temp : min 2c
Temp : max 53c
As you probably know the iPod was empty when I got it recently (reconditioned by Apple). It looks like it was last owned in the Far East judging by the last time zone in settings - but probably not relevant.
See Corrupt iPod Classic - Apple Community. What are your HDD stats?
What version of macOS are you running?
tt2
Thanks. I am running macOS Catalina Version 10.15.7
This iPod only gets as far as saying "software loading" in the iMac Finder and never any further. I'm not therefore sure how to examine the HDD?
THANK YOU VERY MUCH INDEED!! It worked. Very grateful.
Guy.
You're welcome. 🙂
tt2
ipod classic will not synchroise with imac
