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Missing Activity Badges in Fitness App

Has there ever been a fix created for the missing badge issue? I upgraded to a 12 Pro today and when I paired the watch (series 5) to the new phone, all my badges are gone. The data is there, my calendar in summary still shows all my activity, but the badges are just gone. I've tried rebooting, I've tried erasing the phone and restoring from back up, same with the watch, but nothing...

iPhone 12 Pro, iOS 14

Posted on Feb 12, 2021 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 11:30 AM

Hello sakaye80,


Thanks for reaching out in Apple Support Communities. We understand that your Apple Watch badges are missing. It looks like you paired your Apple Watch with your new iPhone 12 Pro. We'll do our best to help. Just to confirm, did you unpair your Apple Watch from the old iPhone? Then restore your Apple Watch from a backup? The answer to these questions can help us determine our next troubleshooting steps.


Check out the following support articles:


How to pair your Apple Watch with a new iPhone


Restore Apple Watch from a backup


Cheers!

2 replies
Question marked as Top-ranking reply

Feb 15, 2021 11:30 AM in response to sakaye80

Hello sakaye80,


Thanks for reaching out in Apple Support Communities. We understand that your Apple Watch badges are missing. It looks like you paired your Apple Watch with your new iPhone 12 Pro. We'll do our best to help. Just to confirm, did you unpair your Apple Watch from the old iPhone? Then restore your Apple Watch from a backup? The answer to these questions can help us determine our next troubleshooting steps.


Check out the following support articles:


How to pair your Apple Watch with a new iPhone


Restore Apple Watch from a backup


Cheers!

Missing Activity Badges in Fitness App

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