iPone XR cannot force quit

iPhone XR froze and cannot slide to power off then I followed the instruction pressing volume up button and releasing it quickly and press volume down button and hold the right button for 30 seconds but nothing happens . My screen has "swipe to power off" on the top of the screen and the light keeps going back and force. I am absolutely stuck!!

Hope somebody can help me to solve this problem. My iPhone XR is just over a year old.

iPhone XR, iOS 14

Posted on Feb 12, 2021 1:32 PM

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Posted on Feb 12, 2021 10:40 PM

The screen was frozen and couldn’t swipe but after so many attempts, when I removed a protection cover, after peer volume up and down button the screen finally went black!!

Now it is working! Many thanks for getting back to me, deggie

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iPone XR cannot force quit

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