You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sharivine Author

Level 1

8 points

Macbook pro 15-inch display backlight issue

Hi All,

I have a backlight issue on my Macbook pro 2016 15" model, I found apple has service program for 13 inch but not for 15 inch.

https://support.apple.com/en-in/13-inch-macbook-pro-display-backlight-service

I believe we should have this program for 15 inch as well as the manufacturer problem is the same as 13 inch one - flexgate issue, I do see lot many other users have this issue and are very dissatisfied with Apple.

Thanks for a speedy solution!

MacBook Pro 15″, macOS 10.13

Posted on Feb 12, 2021 2:05 PM

Top-ranking reply

HWTech

Level 9

60,284 points

Posted on Feb 13, 2021 2:05 PM

Unfortunately Apple doesn't see any problems with the other models so if you want it repaired you will need to pay for the repair.

You can contact Apple corporate to let them know how you feel and you can provide Apple product feedback here:

https://www.apple.com/feedback/

You can also check out any local consumer protection laws.

View in context

Macbook pro 15-inch display backlight issue

Similar questions