itunes not syncing.
I have an iPhone 6s and it will not sync with my itunes. I just got a new charging cord, and it worked perfectly fine yesterday but wont today. Any one have any ideas on why?
iPhone 6s, iOS 14
User profile for user:
Leanne_68
User level:
Community Specialist
Hello jesy209,
Thanks for reaching out to the Apple Support Communities. We understand you're having issues with syncing your iPhone with iTunes on your PC, and we'd be happy to help.
To start, are you getting a specific error when attempting to sync your iPhone with iTunes, or is your iPhone unable to be detected when connected to your PC?
If your iPhone is detected, but you're having issues with syncing content, check out the resources below that may help:
- Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support
- If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac - Apple Support
If your iPhone is not being detected when connected to your PC, give the steps listed in this next link a try instead: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
We hope that helps.
Take care!