My face id is cant detect my face
My face id is cant detect my face. When i want to set the face id is always ‘move your phone little higher’ ‘move your phone little lower’
iPhone X, iOS 14
User profile for user:
cp from OH
User level:
Community Specialist
Hey there, elviraaiueo03.
We understand that when trying to use Face ID, you are advised to keep moving your iPhone around. To clarify, is this when trying to set up Face ID? Your answer can possibly help us determine our next steps.
Also, the steps in this article may help if you've already set up Face ID successfully: If Face ID isn't working on your iPhone or iPad Pro
Take care!