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User profile for user: snezana213
snezana213 Author
User level: Level 1
4 points

Service says warranty has expired in 2019, which is not possible

I bought AirPods in Croatia serial no.  GW***X2Y and now they started disconnecting from my Iphone i send them to official service in Montenegro and they told me that they have a problem because when they put serial number of AirPods in the system is telling them that warranty has expired in 2019. which is not possible because I have the bill and warranty that I bought them 24.06.2020. The official service in Montenegro gave me this link so you can help me solve my problem?


[Edited by Moderator]

Posted on Feb 13, 2021 4:45 AM

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User profile for user: mdhurst
mdhurst
User level: Level 5
6,629 points

Posted on Feb 13, 2021 7:27 AM

This is not a link for Apple, you are speaking with a group of fellow Users who try and support other users.


To contact Apple use this follow information.


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

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User profile for user: mdhurst
mdhurst
User level: Level 5
6,629 points

Feb 13, 2021 7:27 AM in response to snezana213

This is not a link for Apple, you are speaking with a group of fellow Users who try and support other users.


To contact Apple use this follow information.


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Reply

Service says warranty has expired in 2019, which is not possible

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