Random files added to my iPhone

Random files have started appearing in my files app and I have not put any of them there. It appears to be coding and the name is always weird like json favorites. I don’t know where they’re coming from. I’ve suspected my phone has some sort of malware or virus for a while and I’m wondering if the could be something attacking my files. When I click on the file this pops up.


[Re-Titled by Moderator]

Posted on Feb 13, 2021 10:50 AM

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1 reply

Feb 16, 2021 8:51 AM in response to Smurfystank

Thank you for posting here in Apple Support Communities.


We understand that you're seeing some unknown files within the Files app on your iPhone, and we'd be happy to help. Would you happen to know if there are any profiles installed on your iPhone? You can check by going to Settings > General > Profiles or Profiles & Device Management.


If there are any profiles installed, we'd recommend that you disable them to see if that helps.


We also recommend that you keep the iOS software up to date, and that you use the information within the following resource to help keep your Apple ID account secure: If you think your Apple ID has been compromised - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Take care!



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Random files added to my iPhone

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