Who can I talk to regarding that my phone will not update

For days I get a notice my phone will auto be update so i

plug it in go to sleep but next morning tried to update did not update will try again why won’t it update


iPhone 6, iOS 12

Posted on Feb 13, 2021 12:22 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 12:30 PM

As mentioned....if it’s an iOS update you’re trying to get done and you have the iPhone 6 that shows in your post then it can’t update beyond iOS 12. If that’s not the device you’re having an issue with please let us know. The info in the following link may help if you have an iPhone 6s or above. https://support.apple.com/en-us/HT201435

2 replies
Question marked as Top-ranking reply

Feb 13, 2021 12:30 PM in response to gwendylen

As mentioned....if it’s an iOS update you’re trying to get done and you have the iPhone 6 that shows in your post then it can’t update beyond iOS 12. If that’s not the device you’re having an issue with please let us know. The info in the following link may help if you have an iPhone 6s or above. https://support.apple.com/en-us/HT201435

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Who can I talk to regarding that my phone will not update

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